Privacy policy

At FrankJoy, we believe in transparency and honesty. We hope you will find this privacy policy clear and transparent. Do not hesitate to reach out to us at info@frankjoy.com if you have any questions.

What information does the Application obtain and how is it used?

The Application does not provide an option to create an account therefore, we do not store nor have access to your entries and data. Your data are stored only locally on your device and all calculations are done on your device as well. You can optionally backup your data to Google Drive (Android) or to Apple iCloud (iOS). Your backups are stored in your private cloud space and we don’t have access to your backup files.

We obtain your email address when you request support via email or customer support contact form. We use your email only to contact you to provide support, feedback or important information.

Backup

Android users can optionally backup their data using Google Drive. We use a secure connection to your Google Account and data is safely stored in a folder where we nor other apps have access. View Google Privacy Policy at https://www.google.com/policies/privacy/

The email and name permissions within the Android are requested in order to display the account details within the app to inform users about the account which is being used for the backups. The app does not keep email addresses and names within the app. The app asks Google Sign In for a connected account and displays the account info only when accessing the Backup section. Even if the user agreed to anonymous analytics data collection your email address or name is never sent with the analytics data.

iOS users can optionally backup their data using Apple iCloud. We encrypt authorization information and user settings with a unique encryption key stored in your iCloud account, out of our own reach. You can find out more about iCloud security and privacy overview at https://support.apple.com/en-us/HT202303

Analytics

The application does NOT collect any usage or crash reporting data without your consent. 

If you’ve agreed to data collection, the application collects some usage data that are essential for us to deliver our services, to understand your needs and to improve our services. For example, the application collects how much time users spent on certain screens or which features are popular. The analytics services automatically collect certain information that does not personally identify our end users who access or use our mobile applications. This information includes but is not limited to device state information, unique device identifiers, installation UUID, device hardware and OS information, information relating to how application functions or anonymized IP addresses.

The application does NOT collect any personal data that directly identifies you such as your name, surname, email or anything you type within the app.

We use the following third-party services for our iOS and Android app:

Google Analytics (Google Inc.)

  • This service helps us to collect and analyze usage data in order to understand usage patterns and to improve our Android app.
  • Personal data collected: various usage and device data such as cookies, unique device identifiers, usage data, anonymized IP addresses
  • Data retention: 14 months
  • Changes

    We reserve the right, at our sole discretion, to modify or replace this Policy at any time. Any changes we may make to our privacy policy in the future will be posted on this page. You should check this page from time to time and take note of any changes.

    Contact Us

    If you have any questions regarding privacy while using the Application, or have questions about our practices, please contact us via email at info@frankjoy.com